CORE COMPETENCIES

1. MHCS specializes in planning and designing of hospitals through a coordinated interaction of various functional disciplines specific to the organization.
2. MHCS specializes in providing, a Single Source Information on Hospitals and provides consultancy in Hospital Planning, Market research, Brand Positioning & Management Management, Architecture, Hospital Engineering, Hospital Marketing, Quality, Accreditation and Corporate governance.
3. We provide special inputs for Health Management, Nursing Management, Hospitality management, Health Tourism, speciality exchange programmes etc.
4. We can plan hospitals and healthcare organizations to be economically sound based upon the principles of emerging health economics by optimizing the operational costs and by conducting proper risk assessments and advising on business solutions.
5. We can undertake full range of activities ranging from concept, pre project documentation to Turn Key Projects including Operational Management.
6. Flexibility in Design : MHCS takes into consideration the flexibility in design at the planning stage itself to enable the hospital to adapt to the future needs and keep up to the changing times and new innovations being introduced in medical sciences from time to time.
7. SOPs Development : MHCS provides expertise in development of systems and manuals for various departments of hospitals. We develop SOPs (Standard Operating Procedures) for all departments.
8. Customised business solutions to meet the specific requirements of clients, including:
   • Worldwide Best Practice Benchmarking
   • Key Performance Indicators
   • Operational and infrastructural monitoring and auditing tools
   • Evaluation and appraisal of integrated solutions for Management Information Systems
   • Specialised contracts management
   • Risk Management
   • Risk-based maintenance programmes
   • Asset upgrading and replacement strategies
   • Procurement advisory services
9. Strategic Planning : Our services include strategic planning at the system, institutional, and clinical program levels, as well as functional work in such areas as ambulatory care, physician practice development, networking, merger/acquisition, and organization and governance. We provide strategy assistance across a full range of strategic issues from the development of market-driven growth/geographic plans to formal collaborations with one or more institutions, including the organizational, financial and operating aspects of each.
10. Market Planning : Because health care is local, how well a hospital or health system serves its market area is an important determinant of its success. MHCS has tools to analyze and understand the service area, patient origin, market share, population trends, utilization shifts, geographic barriers, travel patterns, and competitive actions and reactions. These tools are the critical building blocks we use to help our clients determine capacity needs, size their system, develop their medical staff, grow programs and services or locate a new facility.

MHCS ACTIVITY PROFILE

A. Pre Project Planning Activities

1. Preparation of Concept report
2. Preparation of Detailed Project Report.
3. Preparation of Financial Feasibility Report (Techno economic Feasibility Report.)
4. Market research for selection of specialities / services.
5. Brand management and positioning of hospitals
6. Time lines setting up.
7. Modification of project report, if any, keeping in view the real time projections.
8. Prepration of Architectural Brief to give them the functional requirement of the proposed hospital so as to guide the architect in the preparation and conceptual alternatives in the designs. This will involve the translation of promoters vision to architects by finalizing on the following :
   • Design strategy and related strategic requirements
   • Departments and specialities proposed in the hospital
   • Zoning and sub zoning as per above
   • Rooms and areas for each department and sub departments.
   • Bed component
   • Catergory wise bed distribution
   • Area allocation
   • Room wise lay out
   • Demarcation of areas for services
   • Detailed study of traffic management and parking and adjustment of plans accordingly.
9. Based on the above parameters, to coordinate, review and finalize the following requirements to be worked out by the architects.
   • Conceptual drawings
   • Detailed drawings
   • Working drawings
   • BOQs
   • Tender and bid documents
   • Engineering drawings
   • Services drawings
10. Equipment requirements: BOQs and agencies identification.
    We will work with the promoters and specialists to initiate the steps for planning and procurement of equipment, furniture and fixtures so that no delays are encountered after the building is ready :
11. Equipment Analysis
    • Location coding-Split up of the physical plan of the hospital to the lowest location elements-rooms and areas.
    • Room and area wise list of equipments.
    • List of equipments and estimated cost
    • Identification of suppliers
12. Equipment Procurement & installation planning
    • Preparation of equipment specifications for placement of enquiries to suppliers
    • Techno-commercial comparative analysis of offers
    • Installation requirements
    • Incorporation of installation requirements into architectural drawings and sequencing of the activities.
13. Identity potential global collaborations (if required)
14. Identify and work on required statutory formalities / documentation, and clearances.
15. Project Reviews / Monitoring.
    • Review of the project scheduling
    • Monitoring of the project
    • Phasing and interpretation of activities to ensure that all activities are initiated simultaneously to avoid any time and cost overrun.

MHCS ACTIVITY PROFILE

B. Precommissioning

1. Identification of professional agencies : Architects, Builders, Equipment suppliers and others.
2. Negotiations, short listing and award of contracts.
3. Drawing up SOPs

C. Implementation / Commissioning

1. Monitoring / Supervisory Groups setting up for each of the above
2. Drawing up timelines and ensuring they are met.
3. PR (for statutory clearances)
4. Finalising mamagement & organization policies.
5. HR (for faculty identifications and other staffing needs; salary structures, service policies, organization structure & training of staff)
6. Marketing of the institute
7. Marketing for enrolment of students
8. Firming up collaborations
9. SOPs implementation
10. Computerisation and IT (web enabling services for the hospitals)
11. Commissioning of Equipment
12. Planning of Linen
13. Hospital Signage system
14. Communication systems and requirements
15. Schedule of charges
16. Management information system
17. Assistance in preparing for hospital registration

D. Post commissioning (Operational Management)

1. Facilities and services management.
   This would include the following :
   • Facility Management
   • Facility Engineering Management and Maintenance
   • Medical Equipment Management and Maintenance
   • Environmental Management
   • Healthcare Wastes Management
   • Technical Training Applications
2. HR Management
3. Business plan
4. Marketing, customer relationship management
5. Total management contracts
6. Computerisation and IT
7. Accreditation
8. Periodic reviews of financial targets achievement